Effective Date: March 6, 2026
Last Revision Date: March 24, 2026
Hospital Damas, Inc. values your privacy. This SMS Privacy Policy explains how we collect, use, and protect personal information obtained through our SMS messaging program.
By opting into our SMS messaging services, you agree to the terms outlined in this policy.
1. Information We Collect
When you opt in to receive SMS communications from us, we may collect the following information:
• Your mobile phone number
• Your name or contact information (if provided)
• Records of your consent to receive messages
• Message interaction data such as opt-ins, opt-outs, and responses
• Any additional information you voluntarily provide when communicating with us
We collect only the information necessary to provide and improve our messaging services.
2. How We Use Your Information
We may use the information collected through our SMS messaging service to:
• Send billing notifications, payment confirmations, and reminders regarding outstanding or overdue balances.
• Notify you about past-due invoices, upcoming payment deadlines, or account-related billing issues.
• Send service notifications, alerts, or updates
• Improve our communication services and customer experience
• Maintain compliance with legal and regulatory obligations
3. SMS Consent and Opt-In
By providing your mobile phone number and opting into our messaging program, you expressly consent to receiving SMS or MMS messages from [Hospital Name]
These messages may include:
• Account notifications
• Customer service communications
Message frequency may vary.
Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchasing goods or services.
4. Opt-Out of SMS Communications
You may opt out of receiving SMS messages from us at any time.
To opt out, reply:
STOP
to any SMS message you receive from us.
After opting out, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.
To opt in again, reply:
START
to any SMS message you receive from us.
After opting in again, you will receive a confirmation message and will start to receive messages from us again.
5. Help and Support
If you need assistance with our SMS program, you may contact us directly at:
Email: info@hospitaldamas.com
Phone: 787-840-8686
Website: https://hospitaldamas.com
6. Sharing of Information
We respect your privacy.
Mobile phone numbers and SMS consent information will not be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.
Information sharing is limited to trusted service providers that assist us in operating our messaging program (such as SMS delivery platforms), and only to the extent necessary to provide those services.
We may disclose information if required to do so by law, regulation, legal process, or governmental request, or when necessary to protect our rights, property, safety, or the rights and safety of others.
7. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to:
• Provide messaging services
• Maintain records of consent and opt-in compliance
• Fulfill legal and regulatory obligations
9. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in legal requirements or our messaging practices.
Updates will be posted on this page with a last revision date.
10. Contact Information
If you have questions about this SMS Privacy Policy or our messaging practices, please contact us:
Hospital Damas, Inc.
2213 Ponce ByPass
Ponce, Puerto Rico 00717
Email: info@hospitaldamas.com
Phone: 787-840-8686
Website: https://hospitaldamas.com